We’d love to hear from you!
Do you have any questions regarding our lessons, coaching, rental services, school or anything else. Please do not hesitate to contact us.
Send us a Message
+43 660 8661122
Sigmund-Thun-Straße 18, 5710 Kaprun
Frequently Asked Questions
You need more information? Maybe you can find the answer to your question right here and save yourself some time otherwise spent on writing an email or searching through Google.
What are your opening times?
We offer guiding from 1st of June till 31st of September. During high season, our office is opened daily from 4:00 pm till 6:00 pm as we are out guiding the rest of the day. If you need to reach us outside of our office hours please reach out to us via email or phone.
What are the minimum age requirements?
For private guiding and kids training, the minimum age is 6 y/o. For the Kids MTB Camp and the Kids Bike Day, the min. age is 8 y/o. Basic biking skills are a prerequisite.
What is included in the course price?
Our prices include our guides, not however, the rental bike or the lift ticket. Please check out Bikeworld Bründl for rentals or let us know when booking a course at ours so we can reserve a bike for you at the Bründl shop. Check out Kitzsteinhorn Bergbahnen for the lift ticket provided that you want to use the lift facilities during your guiding adventure.
What are the minimum skill requirements?
A basic knowledge of biking is needed. Therefore we recommend only booking mountain bike guiding if you already feel comfortable riding a normal street bike. The rest can be practiced during your guiding session before hitting the trails.
Will I need a spezial insurance?
Always check back with the terms and conditions of your travel insurance provider when doing something potentially dangerous like mountain biking. Most importantly, make sure that your insurance also covers helicopter rescues. If you are still in need of an emergency insurance that covers you whereever you are around the globe, check out Naturfreunde insurance.
Do you also offer guiding for larger groups such as companies and schools?
We do offer guiding for larger groups upon request. We also organize biking camps for the purpose of team building together with professionals in the field and would be more than happy to welcome your team or school class to explore the trails with us.